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Case Study: Increasing efficiency

Case Study: Increasing efficiency

Problem

This pharmaceutical supply company were interested in making their remote working systems more efficient. When they contacted us they were experiencing very slow internet connections, but their main problem was that management and sales people who work offsite were finding it very hard to work efficiently. The existing system was over capacity and under-powered. Because of all this, they were suffering from poor voice and data communications between remote sites and their primary locations.

Solution

To solve the issues with the internet speed, we installed a high capacity fibre internet connection with a secure firewall that was more capable than the previous one. To improve their remote working capacity, we installed a new server that offered a higher capacity to deal with remote desktop services. We also provided an IP based telephone system with configured Virtual Private Networks for remote sites and roaming users.

Technology

  • HP Proliant Server
  • Microsoft Windows Server operating system
  • Microsoft Remote Desktop Services
  • 10MB fibre leased line to the internet
  • Fortigate firewall
  • Cisco IP phones managed by a hosted exchange system
  • Backup Exec backup software

Services Utilised

Remote WorkingTraditional Server ProductsCabling & InfrastructureSecurity

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